See all of our current openings here: angel.co/adazza/jobs
Adazza is looking for an ambitious professional who is seeking the opportunity to build and scale operations at an early-stage enterprise software company. This is an exciting time in Adazza’s journey, as we forge enterprise level deals across global telecom and cable operators.
This position is for someone who is seeking a unique opportunity to create an operational framework and strategy from the ground up, and grow with the company as we scale hiring, customers, and revenue.
You should be comfortable hearing a wide number of hats and eagerly learn new skills as the need arises. Above all, you will need to think like an owner: anticipating the organization’s needs and solving problems before others even recognize them.
Qualifications, Skills & Experience
Customer Success Manager
Adazza is looking for an ambitious professional to build and scale customer success at an early-stage enterprise software company. This is an exciting time in Adazza’s journey, as we forge enterprise level partnerships across global telecom and cable operators.
This role is for someone seeking a unique opportunity to create a customer success framework and assets from the ground up and grow with our mission driven company as we scale hiring, customers, and revenue.
A big part of this role is educating our customers on our data products and helping them become data driven organizations. Our customers are global, including emerging markets where they are experiencing tremendous growth in mobile demand. While telecoms are fighting to keep up with this demand, the goal of our software to replace and eliminate legacy BI tools and processes and empower the end business user with predictive and prescriptive insights.
You should be comfortable wearing a wide number of hats, be eager to learn new skills, and be enthusiastic about working with international companies. Above all, you will need to think like an owner: anticipating the customer’s needs and solving problems before others even recognize them.
Qualifications, Skills & Experience:
Founded in 2015, Adazza is part of the vanguard of companies making “big data” technology directly accessible to business decision makers. Adazza puts state of the art churn prediction tools in the hands of the marketer, bypassing the traditionally slow business analytics process. With Adazza, marketers can see which of their customers represent a retention risk and the likely reasons for them to churn, allowing them to plan, execute and monitor efficient retention campaigns.
Above all else, we value health and family. We emphasize realistic and reasonable workloads and good work/life balance. We offer competitive salaries, generous equity compensation, unlimited vacation, and full medical/dental/vision coverage for both employees and their family.